What is an Online Lottery Account?

Lottery players can now create an Online Lottery Account and access a whole load of information and features! The accounts are personal to each player, and every player can have one.

How do I create my account?

To create your Online Lottery Account, all you need to do is visit our online registration page where you can create your Online Lottery Account. Once you create your account make sure to save the page to your favourites in your web browser, so it is easy for you to revisit your account anytime you need to.

I need my lottery numbers to create my account, where can I find these?

You will find your lottery numbers at the top of the welcome email/letter that you received when you joined your chosen lottery.

If you can’t find your lottery number, give us a call on 0370 050 9240 and we can remind you of what they are.

What if I play multiple Unity lotteries?

That’s no problem, you can create an Online Lottery Account for each lottery that you play.

What can I do in my Online Lottery Account?

In your Online Lottery Account, you can view all the information we hold about you – name, address, contact preferences, plus your active and inactive lottery numbers.

You can also check your payment history and current balance. This lets Direct Debit players see when payments have been deducted from their bank account and allows cheque and debit card players to see when they need top up their balance.

You can also update your address details if you moved to a new house, or request changes to your bank details if you want to change the bank account your Direct Debit comes out of. It gives you full control over your lottery membership!

How do new players get access to their Online Lottery Account?

When you join online you will be sent an email inviting you to create an Online Lottery Account once your membership has been set up.

Is my Online Lottery Account secure?

We have taken every step to ensure the security of players Online Lottery Accounts, from the account creation process to the how logins and password resets are handled.

What happens if I forget the password to my Online Lottery Account?

If you forget your password do not worry, passwords can be reset from the login page – this will initiate a password reset email to be sent to the email address registered to your lottery membership and Online Lottery Account.

Can I close my Online Lottery Account but keep playing?

No, once your Online Lottery Account is active the account will remain live until you cancel all live lottery subscriptions.

Who should I call if I have a problem with the set up or use of my account?

Please contact us on 0370 050 9240 if you have any problems using or accessing your Online Lottery Account.

What are the debits in my payment history?

When you pay your Direct Debit or make a payment on your debit card or via cheque, your money is held in your lottery account, and each Friday when the draw takes place £1 for each number you have in the draw is debited from your lottery account and paid into the draw.

The debits will appear in your payment history like this: "Number 580458 entered into Draw ID 1637 on 23/04/2021"

The ‘Number’ refers to your lottery number and the ‘Draw ID’ refers to the ID for that week’s draw.

Why do I have more than one subscription showing in my Online Lottery Account?

There may be a couple of reasons why you have more than one subscription showing in your Online Lottery Account; the first being if you took out additional numbers after you originally signed up to play, the other being if you have previously cancelled one or more of your numbers after you originally signed up to play.

What is the difference between ‘My Numbers’ and ‘My Subscriptions’?

My Numbers refers to the individual lottery numbers you have or have had in the past. My Subscriptions refers to your payments, you may have more than one number linked to a subscription and you may have multiple subscriptions if you have taken out additional numbers after you originally signed up. Each Subscription is a different regular (Direct Debit) or one-off (debit card/cheque) payment.

Can I take out extra numbers from my Online Lottery Account?

Yes, just click the ‘Add Another Number’ button on the dashboard and you can take out additional numbers online from this page or call us on 0370 050 9240.

Can I check if I have won from my Online Lottery Account?

Yes, you can check your win history in your Online Lottery Account and see how much you have won over time and which of your numbers have been lucky.

Can I change my contact preferences in my Online Lottery Account?

Yes, just go to ‘My Details’ and you can check your contact preferences and change them on the ‘My Contact Preferences’ page.

Can I cancel my lottery subscription via my Online Lottery Account?

No, to cancel your lottery subscription please call the lottery helpline on 0370 050 9240 or email [email protected]

What happens to the Online Lottery Account if I cancel my subscriptions?

If you decide to cancel you lottery membership your Online Lottery Account will be locked and will reactivate if you decide to come back and re-join at a later date.

Winning Numbers: Friday 20th May 2022

  • 7
  • 2
  • 3
  • 7
  • 0
  • 9

Next Draw: 27/05/2022

Feeling lucky?

Enter your lucky lottery numbers to see if you have been a recent winner!

Your Numbers

How it Works

Support your chosen charity from as little as £1 per week.

Prizes & Odds

Everyone has an equal chance to win up to £25,000 every week.

Questions?

Please check our frequently asked questions or get in touch.

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